Contact Us

Response Times

We typically respond within 24 hours on business days. For urgent security issues, we aim to respond within a few hours.

Before You Write

You might find your answer faster in our resources:

• FAQs — Quick answers to common questions
• Privacy Policy — How we handle your data
• Data & Security — How we protect your information
• Content Guidelines — How to share thoughtfully

Report a Problem

If you're experiencing issues with Ping, please include:

• What you were trying to do
• What happened instead
• Your browser and device type
• Screenshots if possible

This helps us understand and fix the problem faster.

Report Abuse

If you've encountered content or behavior that violates our Content Guidelines, please report it to [email protected]. We take all reports seriously and investigate promptly.